Feedback and Complaints

We want every experience with threxxonvork to feel calm, fair, and well looked after. This page explains how to share feedback or raise a concern.

Sharing feedback

We welcome feedback about our seasonal floristry, website, and customer service. Your comments help us improve the way we work for clients across the United Kingdom of Great Britain.

Making a complaint

If you are unhappy with any part of our service, please contact us as soon as possible with your order details and a clear description of the issue. We will review what has happened and respond in a reasonable timeframe.

How we respond

• We acknowledge your complaint and confirm we have received it.
• We review the details carefully, including any photographs you provide of floral work.
• We reply with our findings and any steps we can take to put things right, in line with our Return Policy and UK consumer law.

Contact details

To share feedback or make a complaint, please contact us using the details below:

threxxonvork
Tuxhill Rd, King's Lynn PE34 4PX, United Kingdom
Phone: +44 1553 828406
Email: feedback@threxxonvork.world